Shipping Policy
We strive to provide our customers with an exceptional and satisfying online shopping experience. Our delivery policies are designed to ensure maximum transparency, trust and convenience for you. Below we detail our delivery policies:
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Delivery Times: We are committed to processing and shipping your order as quickly as possible. Estimated delivery times will be provided during the checkout process and in the order confirmation. These times may vary depending on the recipient's location and product availability.
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Order Tracking: All orders placed on MOVEERA will include a tracking number. This number will allow you to track the status of your order in real time through our website or the courier company used.
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Shipping Options: We offer a variety of shipping options to suit your needs. You can select between standard and express options during checkout. Shipping costs will be calculated based on the option chosen and will be clearly displayed before you confirm your purchase.
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Delivery Address: It is the customer's responsibility to provide an accurate and complete delivery address during the checkout process. Please be sure to verify the information before confirming your order to avoid possible delays or incorrect deliveries.
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International Shipping: MOVEERA offers international shipping to various destinations. Delivery times and costs may vary by location. Please be sure to review and understand the applicable international shipping rates before making your purchase.
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Order Reception: We strongly encourage you to inspect your package as soon as you receive it. If you notice any damage to the packaging or any issues with the products, please notify us immediately so we can address the situation in a timely manner.
- Delivery Delays and Problems: In the event of unforeseen delays or delivery issues, we are committed to working closely with the courier company to resolve the situation as quickly and efficiently as possible. We will keep our customers informed of any significant issues.